Privacy Policy

Introduction

zenvoraxilium.top d.o.o. ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zenvoraxilium.top or use our building material price analysis services.

This policy applies to all users of our website and services. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Data Controller

The data controller responsible for your personal data is:

Data We Collect

We collect and process the following types of personal data about you through various means including when you visit our website, contact us, or use our services. The data we collect includes:

Information You Provide Directly

• Contact information (name, email address, phone number, company details)
• Communication records (emails, messages, enquiry forms)
• Service preferences and requirements
• Payment and billing information (when applicable)
• Any other information you choose to provide when contacting us

Information Collected Automatically

• Technical data (IP address, browser type, device information, operating system)
• Usage data (pages visited, time spent on site, referring websites)
• Cookie data (as described in our Cookie Policy)
• Analytics data for website performance and user experience improvement

How We Use Your Information

We use the information we collect about you for various purposes. How we use your information depends on the services you use and your preferences. We use of your data includes the following purposes:

• To provide and maintain our building material price analysis services
• To respond to your enquiries and provide customer support
• To process transactions and manage billing (where applicable)
• To send you service-related communications and updates
• To improve our website functionality and user experience
• To analyse usage patterns and optimise our services
• To comply with legal obligations and regulatory requirements
• To protect against fraud, abuse, and security threats
• To send marketing communications (with your consent where required)

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Contract Performance: To fulfil our contractual obligations when providing services to you
• Legitimate Interests: To operate our business, improve our services, and ensure security
• Consent: For marketing communications and certain cookies (where required)
• Legal Compliance: To comply with applicable laws and regulations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and services
• Legal Requirements: When required by law, court order, or government authority
• Business Protection: To protect our rights, property, or safety, or that of our users
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Consent: With your explicit consent for specific purposes

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our data retention periods are based on:

• The length of time we have an ongoing relationship with you
• Legal obligations that require us to keep records for certain periods
• Our legitimate business interests in maintaining records
• Applicable statutes of limitations

When personal data is no longer needed, we will securely delete or anonymise it in accordance with our data retention policies.

Your Rights

Under applicable data protection laws, including the GDPR, you have certain rights regarding your personal data. Your rights include:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing based on legitimate interests or for marketing
• Right to Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within the timeframes required by applicable law.

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection and security
• Incident response procedures

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When we transfer data outside the EEA, we ensure appropriate safeguards are in place, including:

• European Commission adequacy decisions
• Standard contractual clauses approved by the European Commission
• Binding corporate rules for multinational companies
• Certification schemes and codes of conduct

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:

You also have the right to lodge a complaint with the relevant data protection authority if you believe we have not handled your personal data in accordance with applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you of material changes through our website or by email
• Provide you with the opportunity to review the updated policy

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.